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Values
- Consumers, families/caregivers, and advocates are central
to the design, operation, and governance of the public mental
health system.
- Services will be consumer-guided, culturally competent, recovery-oriented,
and planned and delivered with the participation of families/caregivers
in age-appropriate systems of care.
- Services will be clinically of high quality, developed according
to evidence and best practices, and organized to assist consumers
to achieve satisfactory outcomes, including goals addressing
physical health, housing, education, employment and other activities.
- Services will be provided with the engagement of the client,
and with dignity, respect, and choice of services, regardless
of the setting in which services are provided or the legal status
of the consumer.
- Services will measure and report on consumer satisfaction
and system achievement of outcomes.
- Service systems will promote public understanding and awareness
of mental illness, the damage caused by stigma and discrimination,
and the public benefit of quality care.
- Healthy families require healthy communities; healthy communities
are built through the partnership and collaboration of the public
and system stakeholders.
- Community collaboration assures that a safety net is in place
and no one falls through the cracks of the system of care.
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